Privacy policy.
Last updated 9 November 2026
Suffolk Landscape Construction respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Who we are
This website is run by Suffolk Landscape Construction, Pages Farm, Debenham Road, Debenham, Suffolk IP14 6JZ. We are the data controller for the personal information described in this policy.
If you have any questions about this policy or your information, please contact us at info@suffolklandscapeconstruction.co.uk or on 01728 573021.
Information we collect
Information you give us. When you use the enquiry form on our Contact page, we collect your name, email address and the details you include in your message. If you call or email us, we keep the details you share so we can respond.
Information collected automatically. When you visit the site, our website platform collects basic technical information such as your IP address, browser type, the pages you visit and how you arrived at the site. This is used to keep the site secure and working properly, and to understand in general terms how it is used.
How we use your information
- To reply to your enquiry and arrange a consultation or quotation.
- To carry out and manage any work you ask us to do.
- To keep our website secure, prevent spam and fix problems.
- To meet our legal, accounting and insurance obligations.
We will not sell your information, and we do not use it for marketing unless you have asked us to.
Our lawful basis
Under UK data protection law we rely on the following grounds: taking steps at your request before entering into a contract (replying to enquiries and preparing quotes), performance of a contract (carrying out work for you), legal obligation (for example keeping financial records), and our legitimate interests in running a secure and effective website.
Who we share it with
We only share your information where needed to provide our service, with trusted providers who process it on our behalf. These include:
- Squarespace, which hosts this website and processes enquiry form submissions.
- Google, whose reCAPTCHA service helps protect our enquiry form from spam, and whose font service delivers the typefaces used on this site.
- Our email provider, accountants and professional advisers, where necessary.
Some of these providers may process information outside the UK. Where they do, they are required to protect it with appropriate safeguards.
Our website links to our Instagram, Facebook and TikTok pages. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
Cookies
Cookies are small files stored on your device. Our website platform uses cookies that are needed for the site to work and to keep it secure, and may use analytics cookies to help us understand how visitors use the site. You can choose to accept or decline non-essential cookies using the banner shown when you first visit, and you can remove cookies at any time through your browser settings.
How long we keep it
We keep enquiry details for as long as needed to respond and, if you go on to become a client, for as long as needed to complete the work and meet our legal and accounting obligations, which is usually six years. Enquiries that do not lead to any work are deleted when they are no longer needed.
Your rights
You have the right to ask for a copy of the information we hold about you, and to ask us to correct it, delete it, or restrict or object to how we use it. To make a request, please contact us using the details above. We will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first, so please contact us before going to the ICO.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a new date at the top.